To provide the best possible service.
Myfurnituregallery.com only does
Free delivery within 50 miles radius of any of our stores. We will inspect merchandise before delivery. This service includes a delivery appointment, your items will be left at the curb, just inside your driveway or placed next to your front door. Signature will be required. Please note that this service does not include delivery inside your home or office, so be prepared.
BASIC FREE GROUND
We use this service to ship small, lightweight items. We ship via all major ground carriers, including FedEx, UPS, and United States Postal Service (USPS). Your local driver will bring your order to your front door or main entrance Monday through Friday during normal business hours. Small package deliveries are not required to have a signature on the delivery slip at the time of delivery.
We also offer CURBSIDE delivery in as little as 3 weeks to all other locations within the continental US. In this case Low Shipping Fee would be charged according to the weight and distance. Just enter your zip code at checkout to get your delivery estimate!. In general, shipping charges are based on product weights, the distance shipped from our warehouse in Passipiny, New Jercy and the method of shipping. When applicable, the shipping charges will be displayed for you before you finalize your order and will be based on the level of service you selected.
WHITE GLOVE DELIVERY POLICY
This service includes inspection of merchandise before delivery. a delivery appointment, inside placement of an item, carrying an item up two flights of stairs, unpacking, light assembly up to 30 minutes, and the removal of any packing material. If you truly want a no hassle delivery experience, this is your best option. White Glove Delivery does not include the moving or removal of any existing furniture; please make sure that your area is cleared before delivery personnel arrive. Delivery does not include the set-up or re-installation of any electrical equipment or home electronics.
Myfurnituregallery.com Delivery Service is typically available within 4-8 days of purchase. Delivery for in-stock items can be completed in three days or less. A representative will call within 24 hours of placing an order to schedule delivery.
WHERE DO WE DELIVER.
At this moment we can only delivery to customer living in US 48 contiguous states. No shipping to Alaska, Hawaii, PO Boxes and APO/FPO addresses, Puerto Rico, etc.
SHIPPING TIME FRAMES
Most orders for In-Stock items begin processing as soon as your online purchase is completed. Items are shipped once they are received from our main warehouse, your payment is approved, and the receiving address is verified. We generally find deliveries occur within our estimated timelines, however we can not control exact delivery times, and do not guarantee delivery dates. Please keep in mind that holidays and inclement weather can often cause a short delay. Currently, we do not offer expedited shipping. You WILL NOT be BILLED for items purchased with a credit card UNTIL they have SHIPPED. You may see a temporary charge for items purchased with a debit or credit card immediately upon order confirmation. This is a standard practice to verify the validity of the card, and the charge will be removed when your item has been shipped and charged properly for the full amount.
Backorder items are temporarily out of stock but available for purchase on our site. A Backorder item that you may order is shipped directly to you once it is back in stock. You will be notified of the status of your item via email. You will not be charged for Backorder items until they ship from our warehouse.
Most of our orders are delivered by Ground Freight Carriers. Deliveries are generally scheduled between Monday thru Friday 9:00 am thru 5:00 pm. We do deliver on Saturdays & Sundays, it is Customers responsibility to notify us ahead of time, when placing an order if there are any restrictions for weekend delivery. Our Delivery Crew or Ground Freight carriers will contact you to schedule a delivery window with you. Carriers try their utmost to deliver between the scheduled appointment times. However, please understand that these are just estimated time-frames and we can not guarantee this window. If the delivery window changes, we make every attempt to notify you. Please note that any missed deliveries may incur additional redelivery costs.